Previous incidents

During the night one of our scanner databases has been automatically replaced, it seems this failover took more time to get online. We’re investigating further.

We have run several tests from locations across Europe and it seems the issues are not there. If you do find issues please send an email to support[at]cookiefirst.com with the location from visiting..

We're waiting for reports from our CDN provider to be able to add additional information.

We have debugged the issue together with our CDN provider. The problems were relating to a UK server that had degraded performance. We decommissioned the server and everything seems to be working correctly again.

We're adding new features to our admin panel. To be able to launch these features we have to temporarily switch off access to the application.

The changes primarily focus on the billing and management of payment details. We hope you like it.