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Degraded

CDN Replication issues APAC Region

Aug 18, 2022 at 07:07am UTC
Affected services
Banner files CDN

Resolved
Aug 18, 2022 at 06:08pm UTC

We have gotten reports from our CDN provider that the situation is stable now but still working on a permanent fix. We keep monitoring the situation.

Updated
Aug 18, 2022 at 10:42am UTC

We are redirecting request from APAC region to our EU endpoint so no changes are needed.

Updated
Aug 18, 2022 at 09:50am UTC

The team is working on a resolution. A temporary solution is to change the banner embed code to our EU cdn:

Instead of https://consent.cookiefirst.com/sites/<domain>-apikey/consent.js
change it to

https://consent-eu.cookiefirst.com/sites/<domain>-apikey/consent.js

Created
Aug 18, 2022 at 07:07am UTC

We are currently experiencing replication issues of the changes to cookie banners in the APAC region. We have identified the issue and working with our CDN partner to resolve the issue.

Settings changes are not reflected in the APAC region.